The NewRez Loan Care Service is free to use and requires Internet access.

Simply visit myloancare to access your account and make a payment online now!

You will need to register with your Loan ID Number and your SSN. You will also need a valid email address.

Please note if you receive a monthly billing statement, please review the Transaction Activity section to see if any fees or charges have been imposed in the billing cycle covered by the statement.

Any fees that were incurred can also be found under the payment history tab under your online account at newrez.myloancare.com.

If you are unhappy or have a concern about a fee please contact the NewRez Loan customer service team ASAP.

Please have your account number on hand along with the date the fee was charged.